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I didn’t know what ethnography was until I chatted with Alex Enkerli on this week’s episode of Systematic. It’s a topic I now find fascinating, and one that would have served me well when I was more focused on UX design. We talk about technology appropriation, understanding users and the fact that users innovate products, and not vice versa.
This is a companion discussion topic for the original entry at https://brettterpstra.com/2014/04/22/systematic-93-with-alex-enkerli